Artificial Intelligence in Telemedicine

Authors

  • Waqas Ahmed, MD, FACP Founder & CEO American TelePhysicians
  • Sarah Bell, RN, MSN, MHA Chief Clinical Officer, OutcomesAI
  • Sarah Harper, MA, MBA Manager – AI, Analytics, and Automation, Mayo Clinic Health System, and Instructor of Healthcare Administration, Mayo Clinic College of Medicine and Science, Mayo Clinic
  • Moderator: Jefferson G. Fernandes, MD, MSc, PhD, MBA Director of Education, International Society for Telemedicine and eHealth (ISfTeH), LATAM Regional Editor, THMT, and Director of SPECIS Health Consulting , Brazil

DOI:

https://doi.org/10.30953/thmt.v10.595

Keywords:

artificial intelligence, AI in telehealth, improving patient care, healthcare operational efficiency, telehealth, telemedicine, digital health innovation

Abstract

Telehealth and Medicine Today (THMT) editors and members of the International Society for Telemedicine and eHealt (ISfTeH) for this face-paced conversation. Hear frontline experts discuss real world experiences and opinions about AI, improving patient care, and operational efficiency within the healthcare sector. 

Topics that will be discussed the conversation will include are:

  • How to move beyond pilot purgatory to focus on what really matters - outcomes.
  • Drawing on real-world examples from community-based healthcare
  • Practical strategies for defining success, embedding remeasurement cycles, and using AI and automation to advance equity and efficiency
  • How AI is reducing documentation burden and surfacing timely clinical insight to support virtual and remote care nurses
  • Why co-developing with nurses is critical, and how to build safe, trusted AI tools that fit the realities of telehealth and remote clinical environments.
  • How AI agents can manage remote follow-ups, symptom monitoring, and patient education
  • Virtual Brain Health

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Author Biographies

Waqas Ahmed, MD, FACP, Founder & CEO American TelePhysicians

Waqas Ahmed, MD, FACP, Founder & CEO American TelePhysicians, is a nephrologist and international speaker on digital health and telemedicine. He has been named among the Top 20 CEOs of Telemedicine companies. Dr. Ahmed has the honor of being invited by the United Nations to a high-level annual meeting on Universal Healthcare at UN Headquarters and by the World Bank/IFC as a think tank team member on digital healthcare initiatives. He has been a member of the advocacy committee for telemedicine legislation policies at US Capitol Hill. He has hosted multiple events at United Nations forums on Digital Healthcare & Telemedicine and consultant for WHO UNICEF global report on Assistive technology. Dr. Ahmed serves on the Board of Directors at University of North Florida’s Health Administration College as well as LSF Health Systems.

Sarah Bell, RN, MSN, MHA, Chief Clinical Officer, OutcomesAI

Sarah Bell, MSN, MHA, RN is a nurse leader and digital health innovator with 20 years of nursing experience, including over a decade leading the transformation of how care teams deliver care. She led virtual care programs at Mayo Clinic and now serves as Chief Clinical Officer at OutcomesAI, where she helps design AI-powered tools that offload nurses, automate documentation, and deliver real-time clinical insight. Her work has been widely published and contributed to scalable, tech-enabled care models across diverse settings.

Sarah Harper, MA, MBA, Manager – AI, Analytics, and Automation, Mayo Clinic Health System, and Instructor of Healthcare Administration, Mayo Clinic College of Medicine and Science, Mayo Clinic

Sarah Harper, MA, MBA drives digital transformation across the healthcare ecosystem and beyond. With deep expertise engaging with learners of all ages and levels, she blends clinical insight, systems thinking, and user-centered design to turn bold ideas into practical, equitable solutions. Dedicated to helping others, Sarah makes digital care smarter—and more human. Sarah leads AI, Analytics, and Automation initiatives at Mayo Clinic Health System,  and holds the academic rank of Assistant Professor of Healthcare Administration. She's the co-host of Tech It to the Limit⁠, a podcast blending wit and wisdom to explore digital health’s messiest challenges. Sarah also serves as an Advisor to Mayo Clinic Platform⁠, supporting solution developers and health systems in tech implementation and evaluation.

Moderator: Jefferson G. Fernandes, MD, MSc, PhD, MBA, Director of Education, International Society for Telemedicine and eHealth (ISfTeH), LATAM Regional Editor, THMT, and Director of SPECIS Health Consulting , Brazil

Prof. Jefferson G. Fernandes, MD, MSc, PhD, MBA. Dr. Fernandes is a Neurologist, Director of Education for the International Society for Telemedicine and eHealth (ISfTeH), LATAM Regional Editor for Telehealth and Medicine Today open access journal, and the Director of SPECIS - a Health Consulting Firm, based in Brazil.

Artificial Intelligence (AI) in Telemedicine

Published

2025-05-28

How to Cite

Ahmed, MD, FACP, W. ., Bell, RN, MSN, MHA, S., Harper, MA, MBA, S. ., & Fernandes, MD, MSc, PhD, MBA, M. J. G. (2025). Artificial Intelligence in Telemedicine. Telehealth and Medicine Today, 10(1). https://doi.org/10.30953/thmt.v10.595

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