Agentic AI and Ethics in Telemedicine

Abstract

Topics that will be discussed are:

• What does "agentic AI" mean in a healthcare context, and how does it differ from traditional decision-support tools?
• What ethical tensions arise when AI agents begin to make or recommend autonomous decisions in patient care?
• What safeguards should be in place to prevent algorithmic bias or patient harm in remote care settings—especially when patients and providers are not co-located?
• When agentic AI goes wrong, who’s responsible, and how do we ensure accountability in cross-border virtual care?
• How can health systems build trust in agentic AI when the algorithms themselves may not be fully explainable—even by their creators?
• How are organizations operationalizing AI ethics beyond principles and into practice—especially when the tech moves faster than policy?

Speakers

Shanil Ebrahim is a Partner and the National Life Sciences and Healthcare Consulting Leader at Deloitte Canada. He advises clients across healthcare, pharmaceuticals, and retail pharmacy on complex strategy transformations, with a focus on AI and data-driven innovation. Shanil also leads Deloitte Canada's cross-industry AI strategy, helping organizations harness AI to drive growth, personalization, and operational excellence through tech-enabled, citizen and customer-centric solutions.

 Dr. Dimitrios Kalogeropoulos is a digital health pioneer and a committed advocate for the ethical and responsible use of AI in healthcare. He serves as CEO of the Global Health & Digital Innovation Foundation and as Health Executive in Residence at UCL’s Global Business School for Health. Dr. Kalogeropoulos has advised leading organizations, including the WHO, and has played a key role in shaping global policy initiatives to improve healthcare accessibility and drive sustainable, innovative solutions worldwide.

Moderator

Sarah Harper, MA, MBA drives digital transformation across the healthcare ecosystem and beyond. With deep expertise engaging with learners of all ages and levels, she blends clinical insight, systems thinking, and user-centered design to turn bold ideas into practical, equitable solutions. Dedicated to helping others, Sarah makes digital care smarter—and more human. Sarah leads AI, Analytics, and Automation initiatives at Mayo Clinic Health System,  and holds the academic rank of Assistant Professor of Healthcare Administration. She's the co-host of Tech It to the Limit⁠, a podcast blending wit and wisdom to explore digital health’s messiest challenges. Sarah also serves as an Advisor to Mayo Clinic Platform⁠, supporting solution developers and health systems in tech implementation and evaluation.