Determinants of The Willingness to Adopt Telehealth Technology Among Health Professionals in a Tertiary Hospital

Authors

  • Michael Mensah, MSc Researcher, Department of Research, Family Health Medical School, Family Health University College, Teshie-Accra, Ghana;
  • Sampson Opoku, PhD Lecturer, Department of Community Health, Family Health Medical School, Family Health University College, Teshie-Accra, Ghana https://orcid.org/0000-0002-1507-5019
  • Annabel Anum, MA Researcher, Department of Gastroenterology, Korle Bu Teaching Hospital, Accra, Ghana
  • Theophilus Brocke, MPH Department of Obstetrics and Gynaecology, Korle Bu Teaching Hospital, Accra, Ghana
  • Enoch Makafui Mensah, BSc Biostatistician, Department of Mathematics and Statistics, College of Science, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana https://orcid.org/0009-0000-3102-6965
  • Ernest Obeng Nsiah, BSc Researcher, Department of Mental Health and Addiction, Claresholm Centre for Mental Health and Addiction, Claresholm, Alberta, Canada
  • Yaa Adutwumwaa Owusu-Ansah, FGCNM Researcher, Department of Politics and International Relations, Florida International University, Florida, United States https://orcid.org/0000-0002-1195-6118
  • Ernest Asamoa, PhD(c) Researcher, Department of Politics and International Relations, Florida International University, Florida, United States

DOI:

https://doi.org/10.30953/thmt.v10.621

Keywords:

digital healthcare, electronic health records, Ghana, healthcare professionals, telehealth adoption, telehealth technology

Abstract

Background: Digitalization in healthcare, particularly through electronic health records and telehealth, is transforming healthcare delivery globally. However, challenges in adoption persist, particularly in resource-limited settings.

Aim: This study aimed to determine the factors influencing the willingness to adopt telehealth technology among health professionals in a tertiary hospital in Ghana.

Methods: A cross-sectional study was conducted from September 2021 to May 2022 at Korle Bu Teaching Hospital, targeting departments that had transitioned to the use of electronic health records. Stratified random sampling was used to recruit 223 doctors and nurses. Data were collected electronically and analyzed using SPSS version 26. Chisquare tests and multivariate logistic regression were applied to determine the relationship between variables.

Results: Of the 223 participants, 217 were included in the analysis. Among the 217 participants, 48% were willing to adopt telehealth technology. Factors associated with willingness to adopt telehealth included sex, qualification, profession, department, years in healthcare, work experience, knowledge and training in information technologies (IT), high IT proficiency, familiarity with telemedicine apps, and familiarity with telemedicine tools. These factors were significantly associated with willingness to adopt telehealth technology. From the logistic regression analysis, age group, familiarity with telehealth, and working years were significant predictors.

Conclusion: Demography and organizational factors impacted telehealth adoption at Korle-bu Teaching Hospital. To ensure successful integration into routine clinical practice, it is essential to implement hands-on training, tailor departmental strategies, and institute supportive policies, including digital infrastructure and literacy initiatives in the health facilities

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Published

2026-01-24

How to Cite

Mensah, MSc, M., Opoku, PhD, S. ., Anum, MA, A., Brocke, MPH, T. ., Mensah, BSc, E. M. ., Nsiah, BSc, E. O., … Asamoa, PhD(c), E. . (2026). Determinants of The Willingness to Adopt Telehealth Technology Among Health Professionals in a Tertiary Hospital. Telehealth and Medicine Today, 10(4). https://doi.org/10.30953/thmt.v10.621

Issue

Section

Original Clinical Research