Telemedicine Post-Covid-19 as a Strategic Lever for Transforming Access to Healthcare
DOI:
https://doi.org/10.30953/thmt.v11.700Keywords:
COVID-19, medical deserts, health system, Morocco, pandemic, telemedicineAbstract
Background: The Moroccan health system faces significant structural problems, including major regional disparities in access to primary healthcare, the persistence of “medical deserts” (rural areas in extreme conditions, especially mountainous regions), and a rapidly growing burden of chronic diseases. The physician density (ratio of 7.8 per 10,000 people) is far below the World Health Organization’s minimum recommendation of 23 per 10,000, with a shortage of healthcare workers estimated to exceed 97,000 (1,2).
Methods: This study examines the role of telemedicine as a technology-based solution to address these systemic weaknesses. It analyses the structural limitations of the existing healthcare model in Morocco, drawing on public health data and the impact of the COVID-19 outbreak as a catalyst for reform.
Results: The findings highlight that telemedicine is now considered an essential component of healthcare delivery. It offers a strategic means of enhancing access to care, particularly in underserved and remote areas, while supporting the development of a more equitable and patient-centered healthcare system.
Conclusions: Telemedicine represents a promising and necessary approach to overcoming Morocco’s healthcare challenges. Its structured adoption can help bridge the gap between urban and rural healthcare access, reduce the burden on the existing workforce, and improve patient outcomes across the country
Downloads
References
1. Jallal M, Serhier Z, Berrami H, Bennani Othmani M. Current State and Prospects of Telemedicine in Morocco: Analysis of Challenges, Initiatives, and Regulatory Framework. Cureus. 2023 Dec 22. doi:10.7759/cureus.50963
2. Maaini A. Relations internationales et diplomatie au Maroc, quelles actualités en 2025? 2025.
3. Shaver J. The State of Telehealth Before and After the COVID-19 Pandemic. Primary Care: Clinics in Office Practice. 2022 Dec;49(4):517–30. doi:10.1016/j.pop.2022.04.002
4. Hommes F, Lépine C, Merle Y, Andrès E. L’après-Covid: quelle place la téléconsultation pourra-t-elle occuper en médecine générale? Cahiers Santé Médecine Thérapeutique. 2021;30(5):370–7.
5. Force V. Virtual care in Canada: Progress and potential. Canadian Medical Association. 2022.
6. Al-Wathinani AM, Dhafar YO, Aljarallah SA, Alqahtani MS, Alamri FA, Aljohani AO, et al. Healthcare providers’ experience with Saudi Arabia’s 937 virtual medical call centers and telehealth. Journal of Multidisciplinary Healthcare. 2024;2949–60.
7. Capodici A, Noci F, Nuti S, Emdin M, Dalmiani S, Passino C, et al. Reducing outpatient wait times through telemedicine: a systematic review and quantitative analysis. BMJ open. 2025;15(1):e088153.
8. Cengil AB, Eksioglu S, Eksioglu B, Eswaran H, Hayes CJ, Bogulski CA. Statistical Analysis of Telehealth Use and Pre-and Postpandemic Insurance Coverage in Selected Healthcare Specialties in a Large Healthcare System in Arkansas: Comparative Cross-Sectional Study. Journal of Medical Internet Research. 2024;26:e49190.
9. Alkilany R, Tarabichi Y, Hong R. Telemedicine visits during covid‐19 improved clinic show rates. ACR open rheumatology. 2022;4(2):136–41.
10. Chafiq K, Dib K, Zahidi A, Cherti M, Doukkali A, El Menzhi K. Les enjeux des nouvelles technologies numériques sur le système de santé marocain: cas du service de cardiologie-B-du Centre Hospitalier Universitaire Ibn Sina (CHUIS) Rabat. In: Annales de Cardiologie et d’Angéiologie. Elsevier; 2025. p. 101858.
11. Kalinski C. Quelles sont les mesures à adopter par les entreprises pour respecter l’obligation d’accountability imposée par le Règlement (UE) 2016/679 relatif à la protection des données personnelles? 2024.
12. BASSIME L. APPLICATION EN DROIT MAROCAIN DES NORMES DE PROTECTION DES PERSONNES PHYSIQUES A L’EGARD DU TRAITEMENT DES DONNEES A CARACTERE PERSONNEL. Revue des Études Multidisciplinaires en Sciences Économiques et Sociale. 2024;9(2).
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 El Mehdi Abiza, PhD (Student), Zouhayr Souirti, MD, PhD

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Authors retain copyright of their work, with first publication rights granted to Telehealth and Medicine Today (THMT).
THMT is published under a Creative Commons Attribution-NonCommercial 4.0 International License.










